Andover Eye Associates - Andover, Massachusetts

Andover Eye Associates: A Comprehensive Overview

Andover Eye Associates stands as a respected ophthalmologist practice dedicated to providing comprehensive eye care services to the community of Andover, Massachusetts, and surrounding areas. Located at Doctors Park II, 138 Haverhill St STE 104, Andover, MA 01810, United States, the clinic is easily accessible and committed to offering a comfortable and convenient experience for all patients. Reaching them is simple via phone at 9784750705. For detailed information and to schedule an appointment, visit their website at andover-eye.com.

Specialized Services and Facilities

Andover Eye Associates specializes in a wide range of ophthalmology services, catering to diverse patient needs. The practice focuses on the diagnosis and treatment of various eye conditions, including but not limited to:

* Comprehensive Eye Exams: Regular eye exams are crucial for maintaining optimal eye health. The clinic’s examinations are thorough and personalized, utilizing advanced diagnostic tools.
* Vision Correction: They offer a full spectrum of vision correction options, including eyeglasses and contact lenses, ensuring patients achieve clear and comfortable vision.
* Glaucoma Management: Early detection and ongoing management of glaucoma are vital to preserving sight. The team at Andover Eye Associates provides specialized care for glaucoma patients.
* Cataract Surgery: Advanced cataract surgery techniques are employed to restore clear vision and improve patients’ quality of life.
* Dry Eye Treatment: Addressing dry eye symptoms is a priority, with a range of treatments available to alleviate discomfort and improve eye lubrication.
* Pediatric Ophthalmology: The practice also serves children, providing specialized eye care for infants and children.

Beyond these core services, Andover Eye Associates prides itself on providing an patient-centered approach. They understand that each patient’s needs are unique, and they dedicate the time necessary to thoroughly assess concerns and develop individualized treatment plans. The clinic is equipped with modern technology and adheres to the highest standards of medical care, ensuring accurate diagnoses and effective treatments.

Convenience and Accessibility

Recognizing the importance of accessibility, Andover Eye Associates has implemented numerous features to enhance the patient experience. The clinic features an wheelchair-accessible car park and wheelchair-accessible entrance, reflecting a commitment to inclusivity. Furthermore, a wheelchair-accessible toilet is available on-site, demonstrating a dedication to accommodating individuals with mobility challenges. The clinic also provides standard amenities such as restrooms and a comfortable waiting area.

Appointments are required, and the team strongly recommends scheduling them in advance to ensure timely care. The practice accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing patients with flexibility and convenience. The clinic’s commitment to streamlined payment options further enhances the overall experience.

Positive Patient Feedback

Andover Eye Associates has garnered consistently positive feedback from its patients, as evidenced by its impressive average opinion of 4.5/5 on Google My Business. Many patients commend the doctors’ thoroughness and the staff's attentiveness. Specifically, several reviews highlight the doctor’s dedication to providing detailed examinations and addressing patient concerns. There are also numerous accounts of the staff going above and beyond, such as offering sunglasses after eye drop treatments to prevent sensitivity to sunlight. The clinic’s focus on patient satisfaction is a key differentiator.

The clinic's dedication to providing a welcoming environment and attentive care has undoubtedly contributed to its positive reputation. Patients consistently express gratitude for the personalized attention and the time taken to explain diagnoses and treatment options.

Key Features:

• Ophthalmologist Specialization
• Comprehensive Eye Exams
• Advanced Diagnostic Technology
• Wheelchair Accessibility
• Multiple Payment Options
• On-site Services

Patients appreciate the clinic’s commitment to providing a seamless and comfortable experience, from scheduling an appointment to receiving personalized care. Andover Eye Associates strives to be more than just an eye care provider; they aim to be a trusted partner in maintaining optimal eye health.

👍 Reviews of Andover Eye Associates

MARO K.

5/5

Dr Michaelson and his staff are amazing,caring and very professional. Everything was good. The doctor took his time to examine my eyes carefully and responded to my questions .I felt much better after seeing him .The doctor and his staff were attentif to let me wear sunglasses,after the visit because of the eye drops injected.It was a very satisfying visit. I recommend Andover eye associates to everyone.

Hannah B.

5/5

The service provided by Andover Eye Associates is unmatched. The entire staff are always kind and patient with my particularly needs and go above and beyond to provide a great experience from eye exam to picking out lenses and getting fitted for contacts. The front desk is knowledgable and friendly and great at communicating important information in a timely manner. For sure one the best providers of optical needs if not one of the best medical offices I’ve ever been to. I feel comfortable and safe with Andover Eye Associates and trust every member of their team has my best interest in mind. I will be back!

Alexis L.

3/5

This is more like 3 and a half stars but I had upper eyelid surgery with Dr. Townsend back in February and it's been enough time for my eyelids to heal but they're the same as if I didn't get the surgery at all. The surgery went well and my eyelids healed good, most of the scarring is gone which is good but my left eyelid is still droopy and it bothers me doing everyday things. I do have an appointment regarding this in September so hopefully he can fix this or maybe do another surgery focusing more on maybe fixing the muscle in my eyelid. I'm staying hopeful.

Michael L.

5/5

I have been a patient of Andover eye for many years. I love the office and have had great experiences. More than the office the staff in the frame shop are fantastic. Jane is super helpful and makes sure I leave with a frame that fits my needs and looks sharp. Her and Tim are always full of smiles and make getting glasses a joy.

Kristen L.

5/5

One of the friendliest, well-organized, and efficient doctors’ offices I’ve ever been to (re: the entire team!). And, Dr. G was incredibly personable, thoughtful, and attentive. You can tell she really cares about her patients and isn’t jaded by the job - for her, it really seems to be a profession that she cares deeply about.

Anthony J. C. (.

5/5

The Dr Greiner Wes excellent in discussing the importance of Dry eyes and suggesting. A over the counter medication sustain complete PF!

Cheryl H.

1/5

Andover Eye Associates' office staff that are poorly trained and violate the HIPPA law.by sharing patient information with all non medical staff in their office are allowed to behave like this by the owner(s) of the practice. They also charge $40.00 for your eye glass prescription as punishment to force you to buy your glasses from them. As no charge applies when you use their practice to purchase glasses. Whether Medicare allows the charge or not it is an option for a practice to charge it. I never in my lifetime and I am quite mature, paid for my eye glass prescription from my eye Dr. Andover Eye Associates with it's unprofessional practices towards patients of other Drs. who sub contract space from them, by not allowing patients' appts. to move forward as planned with their appts. and suggest their physicians in the place of the sub contracted physician is incomprehensible. Also since they canceled my appt. with my sub contracted physician, I keep getting automated messages reminding me of the appt. they canceled, to be rescheduled, as well as another automated message received on Sunday May 4, 2025 at morning at 9:02 am in the morning telling me to call to rearrange my appt. that they canceled. What can one say......they simple do not know what they are doing!?! And obviously do not care about patient care.

K P.

5/5

I love all the staff at this office. As a mother of six children, and in a family with several eye issues, I've entrusted our ophthalmology care to Andover Eye Associates for 23 years. From annual checkups, glasses, and a corneal abrasion; to diabetic follow ups, retinal concerns, and dry eye; these doctors are not only skilled, but friendly and compassionate. Their resumes definitely impress, too! The front office staff is efficient, yet greets us by name. They have bent over backwards to help us at each appointment. Highly HIGHLY recommend! Addition April 2025: They served my mom living with dementia far and above any other doctor's office, in compassion, in speaking to her, not just me; in professional care and responsibility, in accommodating her needs-- the technician, Dr. Terry Chin, and the check-in/check-out staff-- everyone operated as though they'd been trained especially for this unique challenge. They are the best!