Brand X Internet

Jim is great. He runs Brand-X super professionally and has a deep understanding of network setups and concerns. They piggy back off ATT, so you do have to worry about ATT being spotty and shafting bandwidth lessees, but this is the case with many of the big companies too (many just use the others' infrastructure in a given place). Billing is honest and accurate, and services is second to none. The only reason not to use Brand-X is if you need guaranteed uptime like a business line, but otherwise they're the best in the Bay!

I have been using Comcast for years and many a time in the past I wondered why the connection was so frequently disrupted. It happened so often that I decided to change the ISP a few months back to see what other companies are like. I heard about Brand X since early 2000 but it just didn't occur to me to give it a try because it was not well known. But having so many internet disruptions with Comcast I had to give it a try with a different company and I did not look back. The service is very good and so far and I have not experienced any internet disconnections at all and I think I will stick with Brand X because it is just very reliable.

Jim talked through a difficult situation and went far and above what he needed to do to help me and out. Would highly recommend.

I haven't gotten the service installed an they are already giving me headaches. I canceled the service instead.