Helms Motor Co Inc RAM - Lexington, Tennessee

Helms Motor Co Inc RAM: A Comprehensive Overview

Helms Motor Co Inc, renowned for its RAM vehicles, is a distinguished automotive dealership located in Lexington, Tennessee. This family-owned business has been serving the community with integrity and professionalism for many years.

Location and Contact Information

Helms Motor Co Inc is conveniently located at 694 E Church St, Lexington, TN 38351, United States. Customers can reach out to the dealership via phone at 7319682012 or visit their website at helmsmotor.com for more information.

Specialties and Services

Helms Motor Co Inc specializes in car dealership, offering a wide range of RAM vehicles to suit diverse customer needs. The dealership is committed to providing exceptional customer service, as reflected in their lowest doc fees and transparent best deal upfront policy. They also offer fair trade values and avoid typical dealership games, ensuring a hassle-free purchasing experience.

In addition to sales, Helms Motor Co Inc provides various services to ensure customer satisfaction even after the sale. These include:

• Wheelchair-accessible car park and entrance for enhanced accessibility
• Oil change services to maintain vehicle performance
• Repair services to address any vehicle issues
• Acceptance of credit cards, debit cards, and NFC mobile payments for convenience

Customer Reviews and Opinions

Helms Motor Co Inc has an impressive 4.6/5 average rating from 181 reviews on Google My Business, demonstrating the dealership's commitment to customer satisfaction. Customers often praise the business for its exceptional customer service, fair trade values, and transparent pricing.

One satisfied customer commented, 'Great Customer service. This family owned business was a welcome relief from the typical dealership experience. They treat people right. They have the lowest doc fees of any dealer I’ve seen in a decade. They have a best deal upfront. They give their best trade value, which by the way is very fair, upfront. None of the typical dealership games.'

Another happy customer noted, 'Their service is excellent. They are always welcoming and helpful. I highly recommend this dealership to anyone looking for a new vehicle or service for their current one.'

Why Choose Helms Motor Co Inc

Helms Motor Co Inc stands out among its competitors due to several reasons. The dealership offers:

• A wide range of RAM vehicles to cater to diverse customer preferences
• Exceptional customer service, ensuring a hassle-free and enjoyable purchasing experience
• Transparent pricing and fair trade values, eliminating the need for negotiations and hidden fees
• Accessible facilities and convenient payment methods for enhanced customer convenience

In conclusion, Helms Motor Co Inc RAM is more than just an automotive dealership. It is a trusted partner for customers seeking a reliable, transparent, and enjoyable vehicle purchasing experience. The dealership's commitment to customer satisfaction, exceptional service, and fair pricing sets it apart, making it an ideal choice for anyone in the market for a new RAM vehicle.

👍 Reviews of Helms Motor Co Inc RAM

Joe C.

5/5

Great Customer service. This family owned business was a welcome relief from the typical dealership experience. They treat people right. They have the lowest doc fees of any dealer I’ve seen in a Decade. They have a best deal upfront. They give their best trade value, which by the way is very fair, upfront. None of the typical dealership games. One can look at my previous reviews for other places And see I’m a fairly critical person. I cannot find one negative thing to say about this experience.

Shondra G.

5/5

I have bought 2 vehicles from Helms and have had a great experience each time. Clint went above and beyond for us and Mr. Helms gave us a great deal on our trade. I highly recommend them!

Jonathan M.

5/5

Excellent customer service from the day we purchased the vehicle, to years later getting service/repair work done on it. Todd, the service manager is very professional, friendly, and did a great job communicating with us and treated us fairly on the cost of repairs. We will definitely be back to purchase another vehicle from Helms when it is time.

Tina T.

5/5

Bought a vehicle from Helm's last month. Love the new vehicle and the staff was so great to work with. Easiest process when buying a vehicle I've ever experienced.

skip N.

5/5

We broke down on I-40 and we got towed to Helms Motor Company on a Friday afternoon. The folks at Helms did all they could for us. They arranged to have our Travel Trailer towed to Parkers Crossroads RV park and supplied us the use of a car while we waited for parts and repairs. Bad batteries and a failed alternator. We waited till Wednesday morning for parts and the service department had us all fixed and ready to go by mid afternoon.
Thank you for fixing us up.
Highly recommended

Jarrod S.

5/5

I'd give these guys and gals 10 stars if it was an option. I didn't know anything about helms motor company. I was passing by and seen a truck I'd been looking for. I call and Mr Thomas answered. He was very patient and explained everything I wanted to know. He was more than happy to speak with my bank and give them any and everything they needed to know about the truck. I drove 2 hrs the next day to get my truck appraised. Mr. Steve helms came in the office and gave me an offer. Me personally. I thought it was a few thousand off. I gave my opinion and he did everything he could to accommodate me. We made a deal and he told me he could get me a better interest rate than my bank. And he did. These guys didn't hide anything from me. They worked with me and I had a great experience. Mr. John in finance took his time and explained everything to me. Again not hiding anything from me. By the way, all this was done after hours because of my work schedule. You can't and won't get a better place or people to by a vehicle. It was well worth the drive and my time to go buy a new truck here. I'd like to say thanks to the whole team for making a huge transaction enjoyable and easy. Special thanks to Mr Thomas, Mr Steve, and Mr John. I can't wait to buy my next truck from y'all. And I'd consider these fine gentlemen my friends.

Lars G.

5/5

I can’t say enough good things about the service department at Helms. Even though I drive quite a distance to get there, the experience makes every mile worthwhile.
From the moment I arrive, the friendly staff makes me feel welcomed and appreciated. They take the time to listen to my concerns and explain what needs to be done to my vehicle in a clear and understandable way. It’s refreshing to know that they truly value their customers and take pride in providing exceptional service.
One of the biggest highlights is their transparency. They give detailed estimates before any work begins, ensuring I’m fully informed about what to expect. There’s never any pressure to agree to unnecessary repairs, and they’re more than willing to answer any questions I have, which builds a sense of trust that is hard to find elsewhere.
The quality of service I receive is outstanding. Whether it’s routine maintenance or a more complex repair, I know that my vehicle is in good hands. They have skilled technicians who are knowledgeable and efficient, and I’ve consistently left satisfied with the work done. Plus, the turnaround time is impressive, allowing me to get back on the road without long waits.
The service department at Helms also goes above and beyond with follow-up communication. They check in after the service to ensure everything is running smoothly, showing they genuinely care about my satisfaction and the wellbeing of my vehicle.
Driving far to reach this dealership is a small price to pay for the level of care and dedication I receive. If you’re looking for a service department that values its customers and provides top-notch service, look no further than Helms. I wholeheartedly recommend them to anyone seeking excellent automotive care!

Don D. M.

5/5

We had our Jeep Liberty in for a major repair. Todd and Cody and the crew did an excellent job. They were very professional and the jeep is running well now. If we need repairs or service in the future we will be back. Thank-you all so much!