Lindeburg & Co - San Carlos, California

The K. F. K.

Do not order from here. No communication from the company. Two phone numbers and both mailboxes are full. No response to email communication. Don't think the company exists!!! Many other reviews are the same as mine. Poor company to deal with!!!!!

Simon B.

Worst place ever!! Avoid at all cost if you don't want to be robbed of your money. I went in for a battery in my watch and she insulted its value because it was a fossil watch that had sentimental value then gave it back with a broken dial which it was perfect before and she basically called me liar and said it was like that when i brought it in. Old lady is losing her mind! Crooks!! Not mention she was screaming at her repair guy who isn't a jewler he says. Close shop your a joke and miserable.

Elena S.

Is this place in business still? I placed an order and i have not heard from them. Do not answer the phone or emails. Looked at the better business bureau and it has multiple complaints. They took my money, but no items. Send my items or refund my money!!

Lynn F.

Ordered a custom Lucite gavel for my Grand-daughter's Rainbow Girl Installation on 11/23/18. Her Installation is scheduled for 1/12/19. I received my order confirmation the very same day I placed the order. When I had not received the gavel by 1/4/19, I sent an email requesting a status update to Vera. When I did not receive a response, I called the company on 1/7/19 and was told they no longer sell the Lucite gavels and I should have received an e-mail stating that. When I read the e-mail to the representative, her only response was, "well, we didn't charge your card for the order."

Jeff W.

Ordered a clock from here on Nov 29. No response n my order. I called 2 weeks later when I didn't hear from them. E-mail them twice and called 3 times. Never got a call back or any response to my e-mails inquiring about my order. Now I will go elsewhere for the clock that was supposed to be a Christmas present. Never do business with this place.

Miyashiro J.

I trust this place with my watches. The staff is professional and very knowledgeable. They know the inner workings of all brands, even the ones they don't carry... I brought my Wrestling digital in and they fixed it for me.... And their prices for minor repairs and batteries are the best I've encountered in CA. I take exception with the one review that criticized their customer service. I have had only pleasant encounters over the years. Perhaps customers get upset when their watches cant be repaired or cost more than they expect to fix, but the owner handles her customer fairly.....

Shirleyb77

Took 3 pieces of jewelry in for minor repairs and was charged $112! When I complained the woman helping me, Vera Lindeburg (owner?), was immediately in my face. Said she was a jeweler and the repair guy was a jeweler and did I think I knew more than them?

Then I discovered that they hadn't replaced the clasp on my bracelet but just tightened it. I told her when I brought it in that I'd done that twice but it kept coming loose and I wanted a different clasp. Got the same in- my-face reaction as before, and said I should bring it back if it came loose again, even though I'd told her I lived 30 miles away.

When I said I wouldn't be coming back she seemed genuinely shocked and hurt, and asked why! She's apparently clueless about customer service -- I'm sure never going back.

B T. R.

Yeah, just, noooooo, on ALL the levels. I just can't even... It's a true miracle they're still in business. They're one of those places that succeeds despite themselves, and probably mostly because they have a fairly captive market (dying sororal and fraternal organizations) with few alternatives. Just, yeah... Integrity, professionalism, respect... NOT part of their culture.