Prosperna - San Ramon, CA

Okay, here’s a detailed overview of Prosperna, presented in a formal and helpful manner, designed to be a valuable resource for potential clients or partners:

Introduction to Prosperna

Prosperna is a dynamic and innovative software company and marketing agency dedicated to empowering businesses, particularly those focused on the Philippine market and expanding internationally. They operate with a client-centric approach, prioritizing success and providing tailored solutions across a diverse range of digital needs. Located in the heart of California’s business hub, Prosperna has steadily built a reputation for delivering exceptional service and strategic expertise.

Location and Contact Information

Prosperna’s address is 2603 Camino Ramon, Bishop Ranch 3, Suite 200 Venture Street, San Ramon, CA 94583. For immediate contact, you can reach them directly at 917-659-1948. Their comprehensive website, prosperna.com, provides a wealth of information about their services, case studies, and company culture. Visitors will find a wheelchair accessible entrance and wheelchair accessible parking, demonstrating their commitment to inclusivity.

Key Services and Specializations

Prosperna distinguishes itself through a dual focus. Initially established as a software development firm, they’ve significantly expanded their capabilities to include a full-service marketing agency. This integrated approach allows them to offer a holistic solution to clients, from custom software creation to comprehensive digital marketing strategies. Specifically, they possess deep knowledge of the unique nuances of online selling within the Philippines – a crucial advantage for businesses looking to tap into that market. They extend their digital marketing expertise beyond simple e-commerce websites, incorporating strategies for social media, SEO, and broader digital campaigns.

Client Feedback and Reputation

Prosperna consistently receives positive feedback, as evidenced by its impressive 4.7/5 average rating on Google My Business, with a total of 21 reviews. The common thread among these reviews highlights a strong commitment to customer service and a genuine desire to see clients succeed. Many clients praise their responsiveness, ability to understand and address concerns, and their provision of practical, effective solutions. It’s clear that the Prosperna team fosters a collaborative environment and prioritizes building long-term relationships.

Additional Points of Interest

• Specialties: Software Development, Digital Marketing, E-commerce Strategy
• Accessibility: Wheelchair Accessible Facilities
• Market Focus: Strong expertise in the Philippine market and international expansion.

Conclusion and Recommendation

Prosperna presents itself as a highly capable and dedicated partner for businesses seeking to thrive in today’s digital landscape. Their combination of technical expertise, marketing acumen, and a genuine understanding of the Philippine market sets them apart. Considering the overwhelmingly positive feedback and their commitment to client success, we strongly recommend exploring their services further. We encourage interested parties to visit their website at prosperna.com to learn more and initiate a conversation. Contacting them directly is the best way to discover how Prosperna can contribute to your business’s growth and achieve your strategic goals.

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👍 Reviews of Prosperna

Cesil P.

5/5

Great customer service! People really want you to succeed. Knows how to listen to customer concerns at the same time give great solutions! Knows the Philippine Culture on online selling. And goes beyond e-commerce website to digital marketing.

Thank you! Deeply grateful to Prosperna Team!

Real E. D.

4/5

Asked for a refund because we didn't like the CRM. Didn't even use it for more than a week. This agent, Jules (I think), kept on shouting at me while on the phone. Obviously he was really mad just because of a 3 month subscription. Really bad customer relations. I mean, for a little over a thousand pesos, you would let that ruin your customer's experience? What if we would want to try it again in the future? Or if we have friends who would ask for our recommendations? I think you should let that agent go. Lol.

----------------------------------------------------------------------------------------------------------------------UPDATE:

So, Ms. Patricia Merlin, their Customer Success Manager called me up and notified me that they sent us the refund already. Showed real concern about their customer and what we experienced with the agent even if it wouldn't result into a sale. That's the right kind of experience you want to give your customers. Incredible action from Ms. Patricia's part. I think you should train the sales team. You know how to talk your way into things. Straight, simple, and considerate. Good job!

Stephen L.

5/5

Prosperna gives personalized service on handling your marketing needs. Euge and Dennis are very accessible and easy to deal with. Would recommend to everyone.

SN H.

4/5

Prosperna is a great CRM tool to use for Real Estate companies, their people are also very eager in providing helpful tutorials on any questions regarding operating a website

EF V.

5/5

A great CRM platform for all the Real Estate Brokers out there! Highly recommending this!

Aljon E.

5/5

Customer Handling is very good. The people are very informative.

Derrick D.

5/5

Thanks Eugene for your help!! Thanks for acting on my concerns so quickly!!

Aieland R. M. C.

5/5

Superb customer service!