Provident Credit Union (Redwood Shores Community Branch) - Redwood City, California

Provident Credit Union: Redwood Shores Community Branch

Tucked away in the heart of Redwood Shores, California, the Provident Credit Union's Redwood Shores Community Branch offers a comprehensive range of financial services to its member-owners. This branch, situated at 210 Redwood Shores Pkwy, Redwood City, CA 94065, is committed to providing personalized service, competitive rates, and a community-focused approach to banking.

Main Services

• Credit Union Services: Provident Credit Union offers a full suite of credit union services, including savings and checking accounts, term share certificates, and various types of loans such as mortgages, auto loans, and equity loans.
• Online Banking: The branch facilitates online banking, allowing members to manage their accounts, transfer funds, and pay bills online.
• Insurance Services: Provident Credit Union provides insurance services, including health savings accounts and various types of insurance products.
• Investing and Retirement: The branch assists members with investment and retirement planning, helping them secure their financial future.
• ATM Services: As a credit union, Provident CU offers ATM services, including a 24/7 ATM at the Redwood Shores branch.

Location and Access

The Redwood Shores Community Branch is strategically located in the Redwood Shores neighborhood, offering easy access from major thoroughfares such as Highway 101 and Redwood Shores Parkway. The branch is situated in a bustling business park, surrounded by various offices, shops, and restaurants, making it a convenient stop for members in the area.

Transportation-wise, the branch is approximately a 15-minute walk from the Redwood Shores Caltrain station. For those driving, there is ample parking available in the branch's parking lot, with designated spaces for people with disabilities.

Featured Characteristics

• Wheelchair Accessibility: The branch is wheelchair accessible, with a ramp leading to the entrance and clear pathways throughout the building.
• Community-Focused: Provident Credit Union is a not-for-profit, member-owned cooperative. The Redwood Shores branch embodies this cooperative spirit, with a strong commitment to community involvement and financial education.
• Financial Consultation: The branch offers personalized financial consultation services, helping members make informed decisions about their finances.

Practical Information

• Address: 210 Redwood Shores Pkwy, Redwood City, CA 94065
• Phone: 650-591-7845
• Website: providentcu.org
• Hours of Operation: Monday - Thursday: 9:00 AM - 5:00 PM, Friday: 9:00 AM - 6:00 PM, Saturday: 9:00 AM - 1:00 PM, Sunday: Closed

Positive Aspects from Reviews

Members of Provident Credit Union consistently praise the personalized service and community focus of the Redwood Shores branch. Many reviews highlight the friendly and knowledgeable staff, with one member mentioning the exceptional service provided by four tellers and an assistant manager. The branch's commitment to financial health and education is also commended, with another member appreciating the easy-to-hit monthly goals for the super rewards rate.

👍 Reviews of Provident Credit Union (Redwood Shores Community Branch)

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.

Wissam H.

5/5

I went in to cash a check that exceeded there limit and was told I couldn’t do it by BOA and it would take 7 business day. Tao and his team were able to get it done and confirmed in two days! Outstanding turn around. Thank you Provident!

abdulwali Y.

1/5

Wow ,with a credit score of 744 and income of 160000$ you can’t get a small amount loan ,if they don’t want to give loan why they run people credit ,I don’t know what else they want ,maybe they want joe bidden or Donald trump to co sign for you . do not give any kind of loan application they won’t approve it ,

shiva B.

5/5

I had been member with Provident since 2018. I had issue with my loan added with extra insurance but when I was helped by Shrawan Ghimire, I am glad he explained me what’s going on and how could I be helped. Thank you Shrawan

Michael H.

1/5

Broken ATM, says 24 hour ATM access. FAIL. Poor service, please try harder.

T C.

5/5

Met with Andrew at the redwood shores branch for a recurring payment issue that I needed to cancel. He was very professional and answered the questions I had with diligence.
Woke up the next morning, checked my email and saw Andrews email to me stating that he had already reversed two payments which prevented me from having to make a phone call or another branch visit.
Peace of mind was a great way to start the day and it was all thanks to Andrew and his commitment to service .
This is what banking should be and this is why I stay at Provident. Thank you Andrew 🤙.

Gaiane V.

4/5

I have been a membership of PCU for over 25 years. I adored 4 tellers, two of them are new since Spring, one is Assistance Manger and, one staff are Awesome except the manager is not really friendly to me because I am disability.

JM D.

3/5

This rating is reflective of both the location and the credit union. It used to be great-- a stellar super rewards rate with easy to hit monthly goals. Since they changed to a minimum monthly spend to achieve the goal it's been a miss for me.

OX O.

1/5

Run fast!!!! I never write reviews but these guys are out of control - they had to transfer my car loan under my wife’s name and omg - they never did it they pulled credit score twice and now at the end they want to hook me up with higher interest even though it’s completely their fault. Communication is 0
They don’t reply to emails phone calls vms - even if you get someone on the phone they LIE to you that they will call you back and they never do
If you leave complain - nothing happens
You’re on your own!

Jeff N.

1/5

They used to be good, responsible no fee. Now the online and mobile banking is completely broken. Now the fees and (I am broke this month) fees are predatory. Grab your money and run. I get two or three $28 fees for every time I can't afford to feed myself and my two disabled kids. Provident, put it where the sun don't shine.