Rowland Heights Photo and Mail - Rowland Heights, California

Address: 17480 Colima Rd, Rowland Heights, CA 91748, United States.
Phone: 6264648953.
Website: rhpandm.com
Specialties: Photography studio, Mailbox rental service, Notary public, Shipping and mailing service.
Other points of interest: Identifies as Asian-owned, Identifies as veteran-owned, Online appointments, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Wheelchair-accessible toilet, Gender-neutral toilets, LGBTQ+ friendly, Transgender safe space, On-site parking.
Opinions: This company has 333 reviews on Google My Business.
Average opinion: 4.9/5.

📌 Location of Rowland Heights Photo and Mail

☎️6264648953

⏰ Open Hours of Rowland Heights Photo and Mail

Monday: 9 am–7 pm
Tuesday: 9 am–7 pm
Wednesday: 9 am–7 pm
Thursday: 9 am–7 pm
Friday: 9 am–7 pm
Saturday: 9 am–7 pm
Sunday: 2–7 pm

Discover Rowland Heights Photo and Mail: A Gem in Rowland Heights

Nestled in the heart of Rowland Heights, California, at 17480 Colima Rd, Rowland Heights, CA 91748, Rowland Heights Photo and Mail stands out as a versatile and invaluable service hub. Owned by an Asian-owned and veteran-owned business, this establishment prides itself on offering an array of services under one roof, making it a go-to destination for locals and visitors alike.

Key Services Offered:

Rowland Heights Photo and Mail offers an impressive range of services including Photography studio, Mailbox rental service, Notary public, and Shipping and mailing service. Whether you're needing professional photos taken, a secure mailbox rental, or official documents notarized, this place has you covered. Their online appointments feature allows for pre-arranged services, ensuring that your visit is as smooth as possible.

Accessibility and Inclusivity:

What truly sets Rowland Heights Photo and Mail apart is its commitment to accessibility and inclusivity. The business boasts a wheelchair-accessible car park, entrance, and toilet, ensuring that everyone can enjoy their services comfortably. Additionally, they offer a gender-neutral toilet and an environment that is LGBTQ+ friendly, making them a safe space for transgender individuals.

Customer Satisfaction:

With an impressive average opinion of 4.9/5 based on 333 reviews on Google My Business, Rowland Heights Photo and Mail has garnered a reputation for excellent customer service. Testimonials rave about their quick service, top-notch customer care, especially for notaries, mail, and photography needs. Customers appreciate the ability to make online appointments and the range of special requests they can accommodate.

Why Choose Rowland Heights Photo and Mail

For those seeking a reliable and accommodating service provider, Rowland Heights Photo and Mail offers a unique blend of convenience, accessibility, and quality. Their online presence makes it easy to find their contact details and book a visit or appointment in advance. Plus, their wheelchair accessibility guarantees that everyone can enjoy their services without barriers.

If you're looking for a place that not only meets your needs but exceeds your expectations with its customer service and inclusive environment, make sure to give a call at 626-464-8953 or visit their website at rhpandm.com. Don't miss out on their services, especially if you're in need of professional photography, mailbox rentals, or notary services.

👍 Reviews of Rowland Heights Photo and Mail

Rowland Heights Photo and Mail - Rowland Heights, California

W.N.H J.

5/5

Excellent place fast service customer service is top notch for notaries mail and photographs anything you need they will handle it just call ahead if you need any special requests

Jackson Z.

1/5

For some context: My grandpa just had a funeral and we were looking to get some pictures of the event

My parents recently hired this company, or the owner Henry, to take photos at our funeral, paying $350 upfront as agreed for the service of the funeral. When the funeral started, they were already 30 MINUTES LATE because they apparently forgot about the event 🤣 After the funeral, we had a post-funeral dinner, which we asked Henry if it is possible to continue taking pictures during the dinner event. He agreed to continue taking pictures during the dinner for an additional $150. $350+$150=$500 is quite simple, right?

Despite being told that was the total cost for the entire day, we were later hit with an unexpected $200 charge due to extended hours past our event EVEN THOUGH we have already deposited $500. This happened two weeks after the event, in which they have already told us that the pictures would be delivered a week after the event

Fast forward to today, we arrived physically in person to ask what is going on as we are confused as to why the terms of the agreement changed after we were expecting our service. The business owner was RELENTLESS in demanding the extra $200, showing no concern for our needs or the emotional context of the event. When we tried to discuss the previous agreed upon terms with him, he refused to show us the surveillance footage from their office, which could prove our original agreement

Instead, we unwillingly paid the additional amount just to get the photos and instead, ignored any legal actions over $200

Don't be fooled by the 200+ 5-star reviews – they DEFINITELY are a trap and are possibly manipulated. I strongly advise future customers to compare other photographers before considering them. Save yourself the headache and find a business that values fairness and customer satisfaction. Oh, and not to mention, the owner Henry has another business rated lower at a different location … I wonder why thats the case.

Red Flags
1: Arrived late on scene for the most important part of the funeral
2: Charged post-service on agreed upon terms during the event
3: No flexibility; no room for negotiation and is stubborn on his price points (even though we shouldn't have to negotiate in the first place)
4: Very sly; when we asked for him to show us the footage of our previous agreement, he flat out refused. The agreement was oral, not through a contract or any sort.

So many red flags when there are definitely better options out there, please 🙏

Nancy H.

5/5

I went to another place for Taiwan passport pic but it failed, so I google online and came here for Taiwan passport, and they taken couple of pic , so I can choose the best one for print. I also came here for notary, after finished all, I shipped all required do via UPS. It is great that this place have UPS, fedex and USPS. And it is definitely a one stop business center

Annie C.

5/5

It is a highly recommend place for one stop for renew us passport, they are not only take us passport if, upload digital copy and go through the entire process for renew it. Highly recommend place and staff are professionals and friendly

lupe S.

5/5

I found this place close to my house they offer various services. I personally used their notary services and they also helped with my passport photo and shipping out my passport application. Very friendly and helpful. I highly recommend this place.

Daisy S.

5/5

Great customer service, came here and renew us passport services. their staffs can speak 4 different languages serve in our community and it is a plus for us. Highly recommended

Shou Y. T.

5/5

It is awesome place. Came here for notary some Taiwan document, staff are friendly, professional and knowledgeable .highly recommended. Price are reasonable and worthy

Selina G.

5/5

Quick service, came in to get my visa pictures take and Henry was efficient and knowledgeable about the requirements for specific countries. 10/10 would recommend.