The UPS Store - Sacramento, California

Tinti R.

The location is very convenient for me. The staff is always friendly and fast. My only beef is that the parking is really tough - esp when I have many boxes to drop off.

Naseem Z.

The customer service at this location is amazing. Every time I go, the employees are so friendly and helpful. It’s greatly appreciated and I will always recommend this location if I have any shipping needs. Sam helped me today and he was great.

Ric L.

Great store for mail, copy, and notary services. They adhere to COVID-19 safety precautions, social distancing, and masks. They processed two shipments for me boxing professionally boxing both. All for a reasonable price. They have mail boxes, copy equipment, and a customer work space. If you find my review helpful, please click the thumbs-up . Thank you.

Lori M.

I love the self serve return! Even when I don’t use that, the employees are always so helpful and welcoming. The UPS store is an excellent option for returning my products!

Candice B.

I don’t understand the low rating. The employees are always friendly, fast, and accommodating. Grateful to have this UPS store nearby.

Eric B.

I have been coming to this store for years. I used to have my own online store and I boxed up my packages almost every day for the 4:00 pm truck. I have always had good experiences here and my recent stops were no exception.

On my last two most recent trips what I needed was to scan an important document so that I could e-mail it.

Ashley was the last person to help me and before her was Amanda.

Ashley really distinguished her self with her amazing ability to quickly use whiteout to fix a mistake I made the last time.

Both UPS counter persons that helped me were amazing. What impressed me most about their professionalism was how fast they worked the computer system. Both logged into the mail system especially for me to make sure everything was OK, eMailed me my scanned document and had me check on my cell phone to make sure it had gotten to me correctly.

Both were examples of these new young people who understand computers and cell phones really well.

At one point Amanda had her cell phone in one hand and was working the computer with the other as she sent a security confirmation to her phone to log into the system.

UPS is great at team work. While one team mate is helping the customer the other scans the document.

While it seems to me that the UPS counter workers keep getting younger, smarter and in Ashley and Amanda's case more beautiful, some things have not changed.

Around this time of year the packages start to come in faster and UPS really starts to hustle. Note the pile of packages in my photos.

Brian F.

This was great. Walk in, immediately asked if I needed assistance. “Ya I’ve never done an online return “ Less than s minute it was done I’m walking out, a UPS driver picks up his step to open the door for me. Thank you for your service.

Ann V.

UPDATE: Response from owner is a complete fabrication. They already 'looked into it' and told me that the package will be or has been disposed of. They're taking no responsibility for the fact that their employees told me the package would be returned if unable to deliver it.

Tried to ship a package to South Korea by express mail. There was a problem with the recipient's phone number and I was told by staff at the store that if they couldn't confirm the phone number, the package would be shipped back. They couldn't confirm the number. Days go by, no call or package returned to me. When I finally called them today, they tell me that the package is going to be disposed of and that I can call UPS to see if there's anything else that can be done. Really? Aren't you the UPS store with better access to UPS international than I am? I guess you got your $150 shipping fee so now you've washed your hands of it. I won't be doing business with this store again.