Tripp's Ace Hardware - Columbia, Tennessee

Address: 112 James M Campbell Blvd S, Columbia, TN 38401, United States.
Phone: 9313881272.
Website: acehardware.com
Specialties: Hardware store, Home improvement store, Paint store, Tool store.
Other points of interest: In-store pick-up, In-store shopping, On-site services, Wheelchair-accessible car park, Wheelchair-accessible entrance, Assembly service, Repair services, Service guarantee, Quick visit, Cheques, Credit cards, Debit cards, NFC mobile payments, Credit cards.
Opinions: This company has 398 reviews on Google My Business.
Average opinion: 4.5/5.

📌 Location of Tripp's Ace Hardware

Tripp's Ace Hardware 112 James M Campbell Blvd S, Columbia, TN 38401, United States

☎️9313881272

⏰ Open Hours of Tripp's Ace Hardware

Monday: 7 am–7 pm
Tuesday: 7 am–7 pm
Wednesday: 7 am–7 pm
Thursday: 7 am–7 pm
Friday: 7 am–7 pm
Saturday: 8 am–7 pm
Sunday: Closed

Tripp’s Ace Hardware: A Local Retail Powerhouse

For customers seeking a comprehensive and reliable source for hardware, home improvement, and tool needs, Tripp’s Ace Hardware stands as a premier choice in Columbia, Tennessee. Located at 112 James M Campbell Blvd S, Tripp’s has cultivated a strong reputation within the community, built on exceptional service, knowledgeable staff, and a commitment to meeting the diverse needs of its clientele. The store’s telephone number is 931-388-1272, and visitors can easily navigate to their website at acehardware.com for product availability and store hours.

A History of Dedication and Personalized Service

Tripp’s Ace Hardware isn't just a retail outlet; it’s a cornerstone of the Columbia community. It distinguishes itself through a dedication to providing more than just products – it offers a genuine, helpful experience. Customers consistently praise the staff’s willingness to go above and beyond to assist with projects, both large and small. The store’s commitment to service guarantee and on-site services, including assembly service and repair services, further solidifies its position as a trusted resource. The store also facilitates convenient shopping with in-store pick-up and accepts a variety of payment methods, including cheques, credit cards, debit cards, and NFC mobile payments.

Key Features and Services

* Extensive Product Selection: Tripp’s carries a broad range of hardware, paint, tools, and home improvement supplies, catering to both professional contractors and DIY enthusiasts. Their paint selection is particularly noteworthy, offering a wide variety of brands, colors, and finishes.
* Expert Advice: The staff are well-versed in their products and eager to offer guidance and recommendations. Many customers describe the staff as incredibly helpful and willing to assist with project planning.
* Convenient Services: Beyond product sales, Tripp’s provides valuable services such as wheelchair-accessible car park, wheelchair-accessible entrance, and assembly service, enhancing the shopping experience for all customers.
* Community Focus: Tripp’s is deeply ingrained in the local community, actively participating in local events and supporting local initiatives.

Customer Feedback and Reputation

The positive feedback from customers is overwhelmingly evident. With 398 reviews on Google My Business, the store maintains an impressive average rating of 4.5 out of 5 stars. While specific details vary, recurring themes consistently highlight the exceptional customer service and the willingness of staff to provide tailored solutions. One particularly notable anecdote describes a customer who needed a custom screw manufactured – a staff member, identified as John, personally took the initiative to machine a screw to the exact specifications, demonstrating a level of dedication rarely found in retail settings. This story exemplifies the kind of personalized attention that defines the Tripp’s experience.

The store’s quick visit option ensures customers can efficiently complete their shopping needs, while the in-store shopping environment provides a comfortable and engaging experience. The accessibility features – wheelchair-accessible car park and wheelchair-accessible entrance – demonstrate a commitment to inclusivity and ensuring that everyone can enjoy the store’s offerings. Furthermore, the store’s credit cards and debit cards acceptance streamlines the payment process, and the inclusion of NFC mobile payments caters to modern consumer preferences.

Tripp’s Ace Hardware represents more than just a retail location; it’s a valued partner for homeowners and professionals alike. Its location at 112 James M Campbell Blvd S, Columbia, TN 38401, combines convenience with a strong commitment to customer satisfaction and community engagement. The store’s dedication to providing personalized service, coupled with a comprehensive product selection and valuable on-site services, makes it a standout choice for all home improvement endeavors. The consistent positive reviews underscore the store’s reputation for reliability and genuine care, solidifying its place as a trusted resource within the Columbia area.

👍 Reviews of Tripp's Ace Hardware

Tripp's Ace Hardware - Columbia, Tennessee

Sam B.

5/5

Went in to find a screw and they didn’t have exactly what I needed… neither did anyone else. John did his best to find one but couldn’t find a match… he ended up machining a screw by hand until the measurements were the same and the head space was correct… what a guy! This place will get my business whenever possible.

charles W.

4/5

Tripp's Ace Hardware in Columbia,TN is a nice, newly remodeled store with friendly, courteous employees. I did not give them 5 stars, but this is not a reflection on this store, but rather a change I have noticed at Ace stores generally. I got spoiled a long time ago by Tusculum Ace in Nashville. I don't remember ever going there and not finding either exactly what I needed or an acceptable substitute, and that just doesn't seem to be the case anymore. Ace was, to me, a real, old time style hardware store. They seemed to have everything. Maybe I'm just old and lamenting the way things used to be, or maybe competition from Lowes, Home Depot, TSC, and even True Value has changed the way they do business. It's not at all like it used to be.

mike ?. V.

5/5

great for quick needs, they don't have the selection of Home Depot and Lowe's. Although, they have a rather good selection and are extremely helpful

Marsha D.

5/5

Was there today for their fern sale, it was well organized and the staff was fantastic please support your local small business, we need more like these folks

Talinna Y.

5/5

1 the entire staff is so helpful! I absolutely recommend doing your home improvement or hobby shopping needs here!

Thomas H.

5/5

The staff member who sharpens tools & chainsaw chains is awesome!!! I dropped off 3 chains last week for sharpening, got them back the following day & wow! They cut like butter now! At only 10 bucks a piece, I found it to be a great deal too! Thanks for caring about your work, especially in a world where less people seem to.

Sheila Y.

5/5

Went to Ace for a key fab for my truck. They only had only one guy that does them and they were incredibly busy. He took the time to program two fabs for us with excellent customer service. They have earned our business in the future! Staff was very busy but very nice! Thanks for a great job, Ace!

Gail K.

2/5

My husband came in today to purchase a power tool (Wilwaukee Impact Wrench)that was in a locked cabinet. The person who was attempting to help him said he (my husband) would need to get the key from another person working there. When my husband went to get the man with the key, the man never acknowledged him. While we understand he was busy, customer service should been extended with at least a simple “I’ll be with you in a moment “. Not to mention, the original salesman should have taken care of him in the first place. He is purchasing the wrench at another store.

We have always loved our local Ace but the customer service seems lacking a lot lately. It was never this way when it was Columbia Ace Hardware (previous owners). While is beautifully organized, if you can’t get the help you need when coming in to buy something, the store layout doesn’t really matter.